Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
No
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.) Option 2 -We can print them for you free of charge and have you pick them up ahead of time for labeling at home. (First time Consignors we will be glad to show you) Then bring your already labeled items on Drop Off Days. You will need to sign a Release of Guarantee form. Option 3 - Print your barcode labels at home IN COLOR. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labeled items to Drop Off Days. You will need to sign a Release of Guarantee form. Your items will be guaranteed after they have been checked in by one of our workers.
We are allowing Ticket holders, Consignors, Moms-to-Be, Military, Healthcare workers and Teachers to bring one friend with them to shop.
One of our safety precautions is that no children be permitted during Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's day out. Children are welcome to attend on our public shopping days.
We suggest you set the price at 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-12 month sizes, so they must be priced competitively to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Register for each sale separately.
No, please use children's plastic hangers for sizes 7 and below. Use larger plastic hangers for sizes 8 and above. No wire hangers, please.
Place them in a Ziploc bag and then seal the Ziploc with clear packing tape. Then tape together the bag and the toy or equipment. This is important.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
If it meets our "excellence quality" standards, then group it with one or two more like items. Pin them together on a hanger, making sure you can see both outfits or group them in a Ziploc bag and put one prce on the entire group. Items sold together MUST be the same size!
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell.
Yes, you may enter additional batches after maxing out at 290 items. This helps reduce the amount of wasted paper/labels and time during sort after the event is over.
We have lots of sponsorship opportunities at affordable prices for those of you who want to reach your target market - moms with families. Another possibility is a website sponsorship. Contact us at Sharirooney@rhealana.com for complete information.
We are not able to accept ANY clothing that has the odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies, and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
Yes! We have lots of sponsorship opportunities at affordable prices. Let us help you reach your target market - moms with families. We distribute Customer Appreciation Goody Bags. We offer website sponsorship and more. Contact us at sharirooney@rhealana.com for complete information.
